Trouble sending Mail Reports from Report Manager

Created by Erik Åkerlund, Modified on Mon, 20 Feb, 2023 at 2:29 PM by Erik Åkerlund

To be able to send Mail Reports the sending address (Reply address) must not be protected. If your IT setup is to protect from sending mails from a not approved server (using the company domain) you must either change the sending mail address or  approve the SMTP Server. There are two different ways to handle this. 


1. If you use a sending address which is not a company address e,i no-reply@crm.se

You can change the sending address in Register/Set up/ System Parameters.




2. If you want the sender to be a company mail address you must approve the sending SMTP Server in Register/Set up/System Parameters.


 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article